FAQs

Payment

What payment methods do you accept?

We accept payment via Paypal and Payoneer

Is Checkout on this site safe and secure?

Rest assured, your security is our top priority. You can shop with confidence knowing that all purchases made on our site are safe and secure. We utilize the latest encryption technology to safeguard your personal and financial information.

Shipping & Return

Do you accept returns?

If you are not satisfied with your product, you have 30 days to return it to us.

Can I exchange my product?

We do not currently offer exchange services. You can return the product to us for a refund, then place a new order to receive the product of your choice.

Who can I contact if I have a problem with my order?

Your satisfaction is our top priority and we are here to support you every step of the way. If you have any questions or issues regarding your order, please contact our dedicated Customer Support Team at [email protected]. Our business hours are 08:00AM – 05:00PM (EST) | Monday – Friday to promptly address your concerns.

How long will it take for my order to arrive?

We understand the importance of on-time delivery. Here is a breakdown of our delivery timelines:

Order Cutoff Time: 05:00 PM (EST)

Order Processing Time: 1-3 Days

Shipping Time: 7-15 Days

Total Delivery Time: 8-18 Days Rest assured, we work hard to get your order to you as quickly as possible so you can receive your product without any delays.

Will I receive a confirmation code when I place my order?

Of course! When you place your order, you will receive an order number for reference. If for some reason you do not receive the code within 24-48 hours, please contact us.

Can I cancel my order?

After purchasing, you have 24 hours to cancel your order by contacting us. After this time, we do not guarantee order cancellation.